Terms and conditions

Thank you for visiting the website (“this website”) of http://club.skinic.com.hk/ (“SKINIC Club” or “us”). You can access or use this website or related services (collectively referred to as the “Services”) in accordance with the following terms of service and any other regulations mentioned on this website (collectively referred to as the “Terms of Service”). Using services, such as shopping on this website, means that you agree to all terms of service.
This agreement does not recognize any relationship (partnership, cooperation, employment or other forms) between you and SKINIC Club and does not entitle you to become a representative of SKINIC Club.
SKINIC Club reserves the right to change this website, relevant rules and agreements, privacy rules and these terms of service at any time. You should browse this website regularly to check the above-mentioned rules and agreements, privacy rules and updates or changes to the terms of service.

1. To register

You need to register an account to use some of the services provided by this website. By registering an account, you agree to provide personal information that is true, correct, current and complete in all respects. Persons under the age of 18 must let their parents or guardians know the privacy rules of SKINIC Club before registering to use this website and services. SKINIC Club reserves the right to only accept orders from people over 18 years of age.
By using this website, you agree to be responsible for all activities performed with your account. You are responsible for ensuring the security of your account and password. If you feel or suspect that someone has stolen or used your account without authorization, please contact us immediately.

2. Prohibitions and violations

If your account execution includes but is not limited to the following activities, we may take relevant actions against your account:
a) Use any technology to attempt to hide the use of multiple accounts, or disrupt any of our services in any way
b ) Initiate any messages that contain materials that are illegal, harmful, intimidating, abuse, harassment, defamation, vulgarity, obscenity, profanity, hatred, or racial and ethnic objections
c) Promote or send any spam messages
d) Impersonate others Provide any false information 
SKINIC Club reserves the right to terminate any account at its sole discretion. In this case, we will send you an email to notify you about the termination of your account.

3. Intellectual property

All software and content of SKINIC Club (defined as including any text, audio or music, films, images, photos and pictures) are intellectual property works of SKINIC Club and are subject to intellectual property rights, copyright laws and international conventions. Clause protection. This website is for personal and non-commercial use only. The content can only be used for any non-personal and/or non-commercial purposes with the explicit authorization of SKINIC Club and/or its third-party authorized persons. Any content on this website may not be published, copied, published, sold or licensed without the consent or authorization of SKINIC Club. Any unauthorized actions may lead to civil consequences or criminal penalties.

SKINIC Club reserves the right to withdraw or modify any service without notice. If this website is unavailable at any time or during any period for any reason, we are not responsible.

4. Third-party links

This website may contain other websites or resources not managed or prepared by SKINIC Club. We have no control over these sites and resources, so we are not responsible for any loss, damage or allegations caused or related to the use of these sites and resources.

SKINIC Club is not responsible for any content outside of this website and its accuracy, including but not limited to advertisers on this website. Users use websites or resources other than this website at their own risk and are bound by the respective terms of use and service of these websites.

5. Eligibility for purchase

If you want to shop at SKINIC Club, you must meet the following conditions:

a) 18 years old or above

b) Hold a valid credit or debit card issued by a licensed bank that SKINIC Club accepts as a payment method, or hold A valid PayPal account.

c) Ensure that the personal and payment information you provide is valid and correct, including email address, real name, phone number, billing information and other information required by this website

Purchasing goods on this website means that you authorize SKINIC Club to charge your credit/debit card or PayPal account for the total amount of the order. You also expressly authorize us to use the personal data you provide to conduct appropriate anti-fraud checks, such as credit checks, and when necessary, to transmit or obtain information about you to or from third parties. Third parties include, but are not limited to, credit reference agencies or anti-fraud agencies, and these agencies may keep relevant information.

All ordered goods are affected by the availability of the warehouse and the confirmation of the order price. The items in the shopping cart are not reserved and may be purchased by other customers.

This website is for personal use only. Customers cannot purchase the goods on this website for resale or business development purposes.

6. Product description

SKINIC Club will do its best to ensure that the content and product descriptions on this website are accurate and complete. However, we do not guarantee that the content and product descriptions are accurate, complete, up-to-date and correct. If you feel that the product provided by SKINIC Club does not match the description, please refer to our return arrangements.

7. Prices

The prices indicated on this website are in Hong Kong dollars. Unless there is an obvious error, when your order is accepted, you agree to pay the price shown on this website. We try our best to ensure that all prices displayed on this website are accurate, but we cannot guarantee that all prices are correct, and reserve the right to correct any errors. If we find that the price of any product you have ordered is incorrect, we will notify you as soon as possible, at which time you can choose to reconfirm or cancel the order. If we fail to contact you, we will treat the order as if it were cancelled.

If your credit/debit card is not a Hong Kong dollar account, the final charge will be calculated in the currency of your account and your card issuing bank based on the applicable exchange rate on the day the transaction is processed.

8. Payment

We accept customers to pay by Paypal, Payme, FPS, and bank transfer methods.

If you use the above credit/debit card and online payment method, it means that you confirm that you are the holder of the credit/debit card or PayPal account, or obtain the holder’s authorization to use it. If your credit/debit card issuer refuses to authorize payment to SKINIC Club, we will not be responsible for any delay or suspension of delivery.

Our transaction process complies with the strict international security standards set by the payment card industry, allowing you to experience a safe and secure shopping process. If you have registered an account on this website and decide to store credit card information with our company, your information will be completely encrypted and only used to process the transaction you want to make, and it will be stored securely in our system. In the absence of our negligence, if any third party obtains the information provided by you while using our services without authorization, we are not responsible for any losses you may suffer.

9. Accept the order

When you enter your personal information, payment information and submit the order, we will send you an email to confirm receipt of the order. This email only confirms the receipt of the order, and does not mean that the order is accepted. The latest status of the order can be checked in. Once the status is changed to “Shipping”, it means that your order has been accepted and your contract with SKINIC Club has also been completed.

SKINIC Club reserves the right to decide not to accept orders for any reason. The reasons include but are not limited to one of the following:

a) The goods you ordered are out of stock, or because they fail to meet our quality standards, or because one or all of the ordered goods are subject to delivery restrictions and are withdrawn

b) We find the price Or the product description is incorrect.

c) We failed to obtain payment authorization.

d) You do not meet the purchase eligibility listed in the terms of service.

If there is any problem with your order, our customer service team will contact you as soon as possible.

10. Delivery and pickup

When you place an order online, you will receive an email confirming receipt of the order. SKINIC Club will try its best to complete the delivery within the estimated time, but it cannot guarantee that the goods will be delivered to you within the estimated time.

When picking up the goods, you need to sign the receipt of the product confirmation. After signing, you begin to take responsibility for the goods. If the consignee or picker is not the original purchaser, it means that you accept the signature of the above-mentioned person as proof of delivery and that SKINIC Club has completed your order and accepts the transfer of related responsibilities. SKINIC Club reserves the right to update the delivery rules at its sole discretion without prior notice.

11. return

SKINIC Club hopes to provide you with the best online shopping experience, so there is a return arrangement.

*The return must be notified within two days of receiving the goods, and the return will be arranged within 14 days.

Products that can be returned

1) The received product does not match the ordered product and the received product has been damaged

2) The product size does not match the product label and does not accept return products

1) No packaging box, label, and product content are missing (The return must be consistent with all the accessories and packaging at the time of receipt)

2). The customer’s personal reasons, such as buying the wrong product, buying the wrong color and personal inapplicability, etc.

3) Damaged products that have been modified and used by the customer

4 ) Products that have been received more than 14 days or more 5) Some products have been marked as not providing return services.

12. Your rights

These terms of service are not intended to affect your rights under the laws of the Hong Kong Special Administrative Region.

13. Responsible

The opinions expressed by designers, companies or third parties and their affiliates who sell products on this website to any media are purely their personal opinions. SKINIC Club is not responsible for any of these views, and these views do not necessarily reflect the views of the company.

SKINIC Club does not guarantee that the use of this website and services are error-free, nor does it guarantee that this website or the servers that support this website are free of viruses or other harmful components. We recommend that all users of this website ensure that they have installed the latest software, including anti-virus software.

Certain things may happen outside of our company’s reasonable supervision, such as inclement weather. Under such circumstances, SKINIC Club will try its best to maintain the service, but will not be responsible for any failure to meet the terms of service.

14. Compensation and exemption

You agree that we will be exempted from liability and, upon our request, to SKINIC Club (including its employees, directors, agents, affiliates, authorizers and suppliers), fully compensate you for any breach of the terms of service. All liabilities, claims, expenses, damages and losses caused by the act, including attorney’s fees. This includes any other person using your account to use this website due to your actions or inaction.

If you violate the terms of service and we do not take any action against your behavior, it does not mean that the company has waived the exercise of our rights and solutions in the case of other violations of the terms of service.

15. Complaints

We have a complaint handling procedure, and if disputes arise, they can be resolved immediately. If you have any complaints or comments about the order, please contact our customer service team.